PlanProve

Sub-processors

PlanProve

Annex A of Data Processing Agreement version 1.0. Last updated: 21 October 2026

These are the companies that process personal data for us when you use PlanProve. The list is Annex A of our Data Processing Agreement, and we keep this page up to date as the agreement requires.

Approved sub-processors

Sub-processorPurposeLocationTransfer mechanism
Supabase Inc.Database and file storageIreland, EU-west-1Adequacy
Anthropic PBCAI Planning Assistant and document extraction (in-product features); and AI-assisted development, debugging, and administrative support tooling.USAUK Addendum to EU SCCs
Stripe Inc.Payment processing for invoices paid through the platform (Stripe Connect). PlanProve does not store card details.USAUK Addendum to EU SCCs/DPF
Resend Inc.Transactional email deliveryUSAUK Addendum to EU SCCs/DPF
Vercel Inc.Application hosting. Application functions run in the UK and EU (London eu-west-2, Dublin eu-west-1, Paris eu-west-3). Request routing runs on Vercel's global edge network.UK/EU for functions, global for edge routingUK Addendum to EU SCCs/DPF
PostHog Inc.Product analyticsEU (Frankfurt eu-central-1)Adequacy
Cloudflare Inc.Storage backup (R2)EUAdequacy

How we tell you about changes

Before we add or replace a sub-processor, we email the address on your PlanProve account at least 14 days in advance. You then have 14 days to object in writing. If you do not object, the new sub-processor is treated as approved and we update this page. If we have to replace one urgently to keep the service secure or running, we tell you as soon as we reasonably can, and your 14 days start from that email. The full terms are in clause 8 of the Data Processing Agreement.

Other services that do not receive customer identity

Some features look things up in public services. We send these services postcodes or coordinates only, never names, emails or user ids, so they do not receive anything that identifies you or your clients.

  • postcodes.io: Postcodes only, to find their location.
  • planning.data.gov.uk: Site coordinates, to look up planning constraints and the local planning authority.
  • Natural England mapping service, hosted by Esri: The site's map point, to look up nature designations, such as ancient woodland, at or near the site.
  • OpenFreeMap map tiles: Requests for map tiles around the site. These are requested from your browser, so your IP address is visible to them.
  • OpenStreetMap map tiles: Used only if OpenFreeMap is unavailable. The same as OpenFreeMap: map tiles around the site, requested from your browser, so your IP address is visible to them.
  • Planning news feeds: Nothing about customers. We only read their public news.

Questions

Email info@planprove.com.